Privacy Policy

1. Information We Collect

Personal Information

When you book a farmhouse or contact us, we may collect:

• Name and contact details (phone number, email address)
• Event details (date, guest count, special requirements)
• Location preferences and venue requirements
• Payment information (processed securely through our payment partners)
• Communication history and preferences

Automatically Collected Information

• Website usage data and analytics
• Device information and browser type
• IP address and location data (when permitted)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your personal information to:

• Process bookings: Match you with suitable farmhouses and manage reservations
• Communicate: Send booking confirmations, updates, and respond to inquiries
• Improve services: Analyze usage patterns to enhance our platform
• Customer support: Provide assistance and resolve any issues
• Marketing: Send promotional content (only with your consent)
• Legal compliance: Meet regulatory requirements and protect our rights

3. Information Sharing

We may share your information with:

• Venue owners: Share necessary details to confirm bookings
• Service providers: Payment processors, communication platforms, and analytics tools
• Legal authorities: When required by law or to protect rights and safety
• Business transfers: In case of merger, acquisition, or sale of assets

We never sell your personal information to third parties for their marketing purposes.

4. Data Security

We implement industry-standard security measures:

• SSL encryption for all data transmissions
• Secure servers and data storage
• Regular security audits and updates
• Limited access to personal information
• Staff training on data protection practices

5. Your Rights

You have the right to:

• Access: Request a copy of your personal information
• Correct: Update or correct inaccurate information
• Delete: Request deletion of your personal data
• Opt-out: Unsubscribe from marketing communications
• Data portability: Receive your data in a portable format
• Object: Object to processing of your personal information

To exercise these rights, contact us at privacy@partyfarm.com

6. Cookies and Tracking

We use cookies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Improve website functionality and user experience
• Provide personalized content and advertisements

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

7. Data Retention

We retain your personal information:

• For as long as necessary to provide our services
• For 3 years after your last booking for customer service purposes
• As required by law or for legitimate business interests
• Until you request deletion (subject to legal requirements)

8. Third-Party Services

Our website may contain links to third-party services:

• WhatsApp for customer communication
• Payment gateways for secure transactions
• Google Analytics for website analytics
• Social media platforms

These third parties have their own privacy policies. We're not responsible for their practices.

9. Children's Privacy

Our services are not intended for children under 13. We don't knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this privacy policy periodically. We'll notify you of significant changes by:

• Posting the updated policy on our website
• Sending email notifications for material changes
• Updating the "Last updated" date at the top

11. Contact Us

If you have questions about this privacy policy or our data practices, contact us: